Colonial Surety leader says customers are too fixated on cost

“I do anticipate four major themes that we can expect in the insurance industry,” said Richard Clarke (pictured above).

One of these themes, he said, is the need for insurers to “press the case” for rate increases with both their personal and professional lines customers.

Clarke is chief insurance officer at Colonial Surety Company, a US insurance firm with a focus on business liability insurance and with other offerings including surety bonds and fidelity bonds.


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