What do clients really want from their insurance partners?
This article was provided by AXA XL.
Technology, and the data and information it can provide us with, can help us to better understand losses. This can then allow us to better help clients to monitor their risks and be more prepared for future events by taking steps to mitigate, or ideally avoid, future losses. Oriane Valdelièvre, head of claims service and transformation for APAC & Europe at AXA XL, discusses how data and technology can help improve our insights into losses and, ultimately, optimise prevention and risk management.
What do clients want from the claims journey?
Our clients are often risk managers of large corporates and